Privacy Policy
Last updated: January 1, 2026
1. Scope
This Privacy Policy describes how Moneytree, Inc., operating as AWASHDIRECT LLC ("Moneytree", "we", "us", or "our"), collects, uses, shares, and protects personal information when you use our websites, applications, and services (the "Services").
2. Information we collect
2.1 Information you provide
- Account information: name, email, password, country of residence.
- Identity verification information: government-issued ID, date of birth, address, and similar data required to satisfy our KYC obligations.
- Communications you send to us, such as support requests.
2.2 Information we collect automatically
- Device and connection information, including IP address, browser type, operating system, and timestamps.
- Service usage information, including pages visited and actions taken within the Services.
- Transaction metadata associated with your account.
2.3 Information from third parties
We may receive information from identity verification providers, fraud-prevention services, and public databases used for sanctions and watch-list screening.
3. How we use information
- To open, maintain, and protect your account.
- To verify your identity and comply with applicable laws, including AML and KYC requirements.
- To process transactions you initiate.
- To monitor for fraud, suspicious activity, and security incidents.
- To communicate with you about the Services and changes to them.
- To improve and develop the Services.
4. How we share information
We do not sell personal information. We may share personal information with:
- Service providers that support our operations (e.g., identity verification, hosting, analytics, customer support), under contractual confidentiality obligations.
- Regulators, law-enforcement agencies, or other authorized parties when required by law or to protect rights, property, or safety.
- Successors in interest in connection with a corporate transaction (e.g., merger, acquisition, sale of assets), subject to appropriate safeguards.
5. Data retention
We retain personal information for as long as necessary to provide the Services and to satisfy applicable legal, regulatory, accounting, or reporting obligations, including recordkeeping requirements under the Bank Secrecy Act.
6. Security
We use administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, disclosure, or loss. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.
7. Your choices
- You may access, correct, or update certain account information through the Services.
- Depending on your jurisdiction, you may have additional rights under applicable privacy laws (such as the right to access, delete, or restrict use of your personal information). To exercise these rights, contact us at the address below.
- You may opt out of marketing communications at any time using the unsubscribe link contained in those communications.
8. Cookies and similar technologies
We use cookies and similar technologies to operate the Services, remember your preferences, and analyze usage. You can configure your browser to refuse cookies, but parts of the Services may not function correctly without them.
9. International transfers
Your information may be processed in the United States and other jurisdictions. We use appropriate safeguards consistent with applicable law for international transfers of personal information.
10. Children
The Services are not directed to children under 18, and we do not knowingly collect personal information from children under 18.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revisions. Material changes will be communicated through the Services or by email.
12. Contact
To exercise privacy rights or contact us about this policy, write to admin@money-treeinc.com or to AWASHDIRECT LLC, 820 SW 34th Street, Suite D, Renton, WA 98057-4806, United States.